What This Notice Covers
This notice explains how information sent to Somerset Oil Tank Services is used when you make an enquiry. It covers the contact form and direct emails about tank work. Please only send details needed to understand and respond to the request, and avoid including financial information, identity documents or unrelated sensitive information.
Information You Provide
The form asks for your name, email address and a description of the job. You can choose to provide a telephone number, service preference and postcode. Your message may include details about the property, fuel and access. Technical security records may also be processed to protect the enquiry service from abuse.
Why Enquiry Details Are Used
Your details are used to handle your request, clarify the work and arrange a response. The form explicitly asks for your agreement to share the enquiry with a suitable service provider. The provider may then contact you to ask questions, discuss a survey or prepare a quotation. Your submission does not confirm a booking.
Sharing With A Service Provider
The information needed to respond may be shared with a suitable service provider after you agree using the unchecked consent box. This is for responding to the tank enquiry, rather than enrolling you in marketing. Ask the responding provider for its own privacy information if you continue to discuss or book work directly.
Retention And Security
Enquiry information should be retained only for as long as needed to handle the request and meet applicable administrative, legal or security needs. Access should be limited to those who need the information for these purposes. Do not use the form to send confidential documents. You can ask about the information held in relation to your enquiry using the contact address below.
Your Choices And Rights
You can ask for access to your personal information, correction of inaccurate details or deletion where applicable. You may also ask to withdraw your agreement to further sharing, recognising that information already sent to a provider may be subject to its own obligations. These rights can depend on the circumstances and any legal reason for retaining a record.
Cookies And External Links
The frontend does not set analytics or advertising cookies. Fonts are requested from Google Fonts, which receives the technical information needed to deliver those resources. Links to public guidance take you to other websites with their own privacy notices. Security services added to protect the deployed enquiry form may process technical information for abuse prevention.
Contact And Complaints
For a privacy question, contact info@somerset-oiltankservices.co.uk and identify the enquiry concerned without sending unnecessary personal information. You can also raise concerns with the Information Commissioner’s Office. This notice was last updated on 9 November 2026.